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Draft — pending legal review. This document has not yet been reviewed by counsel and is not in effect. Highlighted text in brackets, such as [Company legal name], is a placeholder still to be completed.

Legal

Subprocessors

The companies that help us run LeadForge and may process customer personal data, and the services you connect yourself, which are not our subprocessors.

Effective date
[Effective date]
Last updated
[Last updated date]

LeadForge uses the subprocessors below to provide the Service. Each is bound by written data-protection terms at least as protective as our Data Processing Addendum.

[This list is a draft. Entries shown as placeholders have not been chosen yet. Confirm every entry, location and transfer mechanism before publication.]

Subprocessors we use

[Cloud hosting provider]

  • Purpose: hosting the LeadForge application, databases and backups.
  • Personal data: all Customer Data.
  • Location: [Hosting region].
  • Applies: always.

[Transactional email provider]

  • Purpose: sending account emails, such as sign-in links and notifications. Your outreach does not go through this provider: it is sent from your own Connected Mailboxes.
  • Personal data: names and email addresses of customers’ Users.
  • Location: [Region].
  • Applies: always.

Anthropic, PBC [confirm]

  • Purpose: AI generation of email sequences and classification of replies for the LeadForge AI add-on.
  • Personal data: the lead facts, Approved Claims, drafts and replies needed for each request.
  • Location: [Region, confirm].
  • Applies: only if you use the LeadForge AI add-on.

[Model hosting provider]

  • Purpose: hosting LeadForge’s own AI models [if they process Customer Data].
  • Personal data: [confirm].
  • Location: [Region].
  • Applies: [confirm].

[Payment processor]

  • Purpose: billing and payments.
  • Personal data: billing contact details and payment information.
  • Location: [Region].
  • Applies: paid plans. [Counsel: the payment processor may act as an independent controller.]

[Error monitoring provider, if any]

  • Purpose: diagnosing application errors.
  • Personal data: technical data, configured to exclude email content and secrets.
  • Location: [Region].
  • Applies: [confirm].

Services you connect yourself

When you connect a service with your own credentials, that provider works for you under your own agreement with it. LeadForge sends data to it only on your instructions, and it is not a LeadForge subprocessor:

  • Your AI provider, when you use your own key: Anthropic, OpenAI or Google (Gemini).
  • Your data providers, when you search for leads with your own keys.
  • Your mailbox providers: Google (Gmail and Google Workspace), Microsoft 365, or your SMTP provider.

Changes to this list

We will notify customers at least [Notice period] before we add or replace a subprocessor, [by email to account administrators or through a subscription on this page]. You can object to a change as described in the DPA.

Questions: [Privacy contact email].